Terms & Conditions

By using our website and services, you agree to the following:

1. Services Provided
We provide assistance with debt complaints, credit file challenges, and non-regulated financial support.

2. No Financial Advice
We are not authorised by the FCA and do not offer regulated financial advice.

3. Refund Policy
Refunds are only granted if work has not commenced. Partial refunds are considered case by case.

4. Accuracy of Information
You are responsible for providing accurate and honest information for us to support your case.

5. Limitation of Liability
We are not liable for outcomes resulting from creditor/lender actions, delays, or third-party refusals.

6. Intellectual Property
All templates, letters, and content on this site are owned by Verenix & Co Ltd and may not be reproduced or resold.

7. Changes
We reserve the right to update these terms without prior notice.